FAQ

Revel Nail Store is perfect for DIY beauty enthusiasts who want salon-quality results at home. Our customers range from beginners exploring our Build Your Own Starter Kits to experienced nail artists stocking up on professional supplies like Gel Extensions and Dip Powder.

We bridge the gap between professional salon quality and DIY creativity. Our products are designed to be user-friendly while delivering professional results. From trendy Coffin Press-Ons to essential Gel Polish Shades, we offer everything you need for a perfect manicure at home.

Absolutely! Our Build Your Own Gel Starter Kit and Build Your Own Polish Starter Kit are perfect for those new to DIY nails. We also have comprehensive Mani Essentials collections with everything you need to get started.

Gel Extensions are built directly on your natural nails using our Gel Extension Essentials and require curing with a LED/UV lamp. Press-Ons (like our Almond and Coffin styles) are pre-designed nails that adhere with glue or tabs – perfect for quick, temporary manicures.

Yes! Many of our customers love creating custom looks by combining products. Our Get the Look Bundles show you how to pair different products for specific styles. All our products are designed to work well together.

Yes! We have both Classic Eyelashes for natural looks and Glam Eyelashes for more dramatic effects. Our Flaunt Lash collection offers premium options for every style preference.

We accept all major credit cards including Visa, MasterCard, and JCB. We also accept PayPal for secure, convenient checkout.

Absolutely. We use industry-standard encryption and security measures to protect your payment information. You can shop with confidence knowing your data is safe with us.

We process orders quickly to get your products to you as soon as possible. If you need to modify your order, please contact us immediately at [email protected] and we’ll do our best to help before your order ships.

Orders are processed in 1-2 days. Then you can choose:

• Standard Shipping: 10-15 days via DHL/FedEx for $12.95
• Free Shipping: 15-25 days via EMS for orders over $50

Yes! We ship worldwide, bringing professional nail care to beauty enthusiasts across the globe. However, we currently cannot deliver to select remote areas (including parts of Asia). If you’re unsure about your location, feel free to contact us for clarification.

Standard Shipping includes full tracking so you can monitor your package every step of the way. Free Shipping via EMS may have limited tracking, but rest assured we monitor all shipments.

While rare, if your package is lost in transit or arrives damaged, please contact us immediately at [email protected] and we’ll work to resolve the issue promptly.

Your satisfaction is our priority. If anything isn’t perfect, you have 15 days from the delivery date to initiate a return. Just contact our customer service team, and we’ll guide you through the process.

Most unopened and unused products in their original packaging can be returned within 15 days of delivery. For hygiene reasons, certain products like opened nail polishes or used tools may not be eligible. Contact us for specific product return eligibility.

Once we receive your returned items, refunds are typically processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.